P & M Woolcraft

You can fill your shopping basket as you go and all items will be listed when you view your basket. You can do this at any time by clicking on the view basket button on the bottom of the page. If necessary you can delete unwanted items at this stage.
Once you are happy with the order, you will be given three payment options:

1. CREDIT/DEBIT CARD PAYMENT

You are forwarded to a secure page where you will enter your credit/debit card details. You will receive an email confirming that we have received your order.

2. TELEPHONE PAYMENT

If you would prefer to give your credit/debit card details over the telephone, then you can do this. We will have received your e-mailed order details and then after you telephone we will process your order.

3. CHEQUE PAYMENT

If it is easier for you to send a cheque, your order details will be displayed for you to print out and send to us along with your cheque made payable to P&M WOOLCRAFT

If you would like to order in the traditional way then you can always call us instead and place your order over the telephone

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

POSTAGE/DELIVERY CHARGE

Postage for UK mainland delivery will be charged at standard Royal Mail prices. Postage on overseas orders will be charged at cost. Contact us for prices. We will always issue an invoice for all goods.

DAMAGED GOODS

Packages which appear to be damaged on delivery should be signed DAMAGED. Always keep the package and advise us immediatly.